Terms and Conditions

SHIPPING

    * All refused orders will be subject to a handling charge of $5.00 plus freight
      charges & fees.
    * Freight carrier charges such as COD fees and freight charges will be charged to purchaser.
    * Productsonlineusa.com must be notified within 24 hours after receipt of all damaged goods or shortages.
    * Special shipping arrangements can be accommodated.

RETURNS
  Please note that the following items may not be returned:

    * Discontinued items, Special Order items, and Consumables
    * Items for which manufacturers will not accept returns
    * Items not purchased from Productsonlineusa.com
    * Open units, units which require re-boxing, or units in an unsuitable resale condition
    * Items which have undergone revisions w/out being assigned a new part # by the
      manufacturer

All returns must have the complete Return Authorization # (RA#) prominently displayed on the shipping label in order to be received into our warehouse. If the RA# is not visible, your shipment may be refused. DO NOT place shipping labels or write RA#'s on the outside of the manufacturer's boxes, as products must be in a resalable condition in order for you to receive credit. Re-box all returns in appropriate shipping cartons. All original packaging and materials must be returned with the product.

Returns are for replacement only. Replacement credit will be issued at the original purchase price or current selling price, whichever is lower.

All non-defective items returned are subject to a 15% restocking fee.

Productsonlineusa.com reserves the right to require the purchaser to return the defective goods directly to the manufacturer for replacement.

Contact the Productsonlineusa.com Customer Service Department at 1-954-436-7864 for a return authorization.

NOT RESPONSIBLE FOR TYPOGRAPHICAL ERRORS.